Skip to content

Australian Owned & Operated

Free Express Delivery on All orders

support@australiadepot.com

    FAQ

    supportCategory

    Australiadepot.com specializes in online sales of toys and gadgets for customers in Australia. Our product range includes a variety of items to cater to different preferences and age groups.

    We strive to provide quick and efficient delivery services. Our standard delivery times are 2-5 days across all of Australia, ensuring that you receive your order promptly.

    Yes, all our products are based in Australia. We take pride in offering locally sourced and stocked items to provide you with quality products and support local businesses..

    Our return window is 30 days, giving you ample time to evaluate your purchase. If you are not satisfied with your order, you can initiate a return within this period. For more details, please check our return policy.

    For any inquiries or assistance, you can reach our customer support team via email at support@australiadepot.com. We are dedicated to providing prompt and helpful responses to ensure your satisfaction.

    We accept all major credit and debit cards, ensuring a seamless checkout experience. Additionally, we support Apple Pay and Google Pay, providing you with convenient and secure payment options.

    Yes, you can track your order through the tracking information provided once your order is shipped. This allows you to monitor the status and estimated delivery time of your purchase.

    Currently, we do not offer gift wrapping services. However, our products are carefully packaged to ensure they reach you in excellent condition.

    No, our standard delivery fees are included in the product price. You will not incur any additional charges for the standard 2-5 days delivery across Australia.

    If you need to cancel your order, please contact our customer support team at support@australiadepot.com as soon as possible. We will do our best to accommodate your request, depending on the status of your order.

    live_help

    Didn't find your answer?

    Our customer service will be happy to help you.